
Delivering Smarter Commerce
New market demands
Today’s globalization in combination with an excess surplus that often prevails, make organizations front increased and many times new demands from the market where they operate. To maintain existing relationships and attract new buyers both the supply of offered services and service levels must increase.
Stimulate increased sales
Today’s e-Commerce solutions must be able to bring customers, partners and consumers together as to more easily be able to create, maintain and enforce a more unified picture of the companies’ brand, values and product assortment and thereby, indirectly, stimulate increased sales. To reach a sustainable result one must continuously inform customers on news, improvements in existing assortment and guide to purchase through references, recommendations, comparisons and focused offers.
Equipped with Capacity
Companies have during many years invested in different infrastructures and IT/IS-solutions (ERP) to support Sales strategies in different channels with complex distribution models across many countries. To improve the usage of these investments and secure that customers have the pre-requisites to do business wherever, whenever and however they want to, new investments of modern E-commerce platforms equipped with capacities to match the sales structures and business scenarios that the company’s products require, are needed.
e-Commerce platforms
Fiwe has chosen to work with world leading e-Commerce platforms that offers solutions on everything from simpler on-line stores to a fully integrated, multiple channel networks with several selling units. These solutions can be used on all of the companies’ business processes and for all the companies’ contacts to the market place.
Standard Application
We believe that the choice of a standard application gives an optimal balance between standard functionality and tools for swift and easy company adjustment. Today vendors have placed great emphasis that it should be quick and smooth to get started. On the other hand there should be a great depth of functions that supports business expansion and integration to both internal and external systems. Ready-made integrations exists for a number of ERP-systems like SAP and, uniquely by Fiwe developed integration, to M3 from Lawson.
Platforms that manage requirements
Often there are different paths to success with an E-commerce project and the answers to how success is created, has its focal point in many facts, as well as internal and external pre-requisites. Purchasing a standardized, common E-commerce platform, which can manage the requirements and expectations concerning functionality, future product investments, quality and support, give a stabile base to be able to succeed.
Do you want to know more? Welcome to contact us for an initial discussion.
IBM WebSphere Commerce v. 7
Qualities
Here we mention a few qualities that we believe differentiate the product in the market place.
- B2B and B2C on the same platform (e-Marketing concept, Content-Spots, e-Spots with segmentation)
- Support for Multi-Site (multi-companies), Multi-Channel (partners, resellers, dealers), Multi-Brand (several brands), Shop-in-Shop (Partner/Agent etc. can add its catalogues) in the same solution/database
- Trading functionality in the E-commerce platform for RFQ:s and contractual management
- WS Commerce pages can run like Portlets in IBM WebSphere Portal Server
- History – existed for 11 years
- Analysts view – #1 according to Forrester – #1 according to Gartner
- Global presence + Support and 150 implementation partners world wide
- Multiple languages, multiple currencies
- Many, big references, which stands for big scalability
- A successful product on it own – performs well – provides good turnover -> gives higher product investment (+300 developers at IBM Labs)
- Supplementing products – Search Engine (Omnifind), PIM (IBM WS Product Center), Product Configurator (Tacton) and Web Analytics (Coremetrics)
- Add-on modules, Sales Call Centre, Gift Centre
- Built on IBM WebSphere Application Server (WAS), IBM DB2 and is J2EE-based, which gives a wide offer of skills all over the world.
- Collaborate well with – Tivoli (Sametime), DB2, Lotus, Rational and WAS and BI from WebSphere
- IBM:s (brand) offers security
- Fiwe offers an ADAPTER for fast and smooth integration with ERP-systems like eg. Movex/M3

